Privacy notice
This is an English translation provided for convenience. In case of any discrepancy, the Italian version prevails.
This notice explains how we process your personal data when you visit www.essepiuelle.it, register, buy or subscribe to the newsletter, pursuant to articles 13 and 14 of EU Regulation 2016/679 (GDPR).
Who processes your data
The data controller is Sacchetti Luca (ESSE PIÙ ELLE brand), registered office in Via dei Vetturali snc, Zona Ind.le Santa Maria degli Angeli, 06081 Assisi (PG), VAT no. 05008320482, certified email (PEC) slsacluc@pec.it, email info@essepiuelle.it, WhatsApp 347 4428014. For any question about your data write to info@essepiuelle.it.
What data, why and for how long
| What | Data | Why (legal basis) | How long |
|---|---|---|---|
| Orders | first name, last name, address, email, phone, Italian tax code if you provide it, items, amounts, payment | to conclude and deliver the order, assist you and handle returns and warranty (contract, art. 6.1.b); to keep the accounts (legal obligation, art. 6.1.c) | 10 years from the order, as required by law for accounting records (art. 2220 of the Italian Civil Code) |
| Account | name, email, password (stored encrypted), addresses, order history | to let you sign in, find your orders and speed up checkout (contract, art. 6.1.b) | as long as you keep the account; after deletion only the order data remain, for legal obligations |
| Newsletter | email and name if given; date, IP address and text accepted at subscription and confirmation | to send you news and offers, only with your consent (art. 6.1.a), given through double opt-in by email | until you unsubscribe; the proof of consent is kept for as long as needed to demonstrate it |
| Customer care | what you write to us by email, phone or WhatsApp | to answer you and solve the problem (contract or pre-contractual measures, art. 6.1.b) | for as long as needed to handle the request, then together with the order it relates to |
| Cookie choices | random code of the choice, preferences, date, shortened IP address, browser | to prove the consent you gave or refused (legal obligation, art. 6.1.c and 7.1) | for as long as the choice remains valid and as needed to prove it |
| Browsing | technical data in the server logs (IP address, browser, pages requested) | for website security and to prevent abuse (legitimate interest, art. 6.1.f) | for a few weeks, after which the logs are deleted |
| Statistics | browsing data collected by Google Analytics 4 with its cookies | to understand, in aggregate form, how the shop is used, only with your consent (art. 6.1.a) | in Google Analytics event-level data are kept for 2 months, visitor-level data for 14 months; see the cookie policy |
Shipping details are required to buy: without them we cannot deliver. Subscribing to the newsletter and accepting statistics and marketing cookies is optional and makes no difference to your purchases. We do not take automated decisions or profile customers.
Who we share it with
Only with those we need in order to work, who process it on our behalf or as independent controllers for their part:
- the courier delivering the parcel: name, address, phone, any cash-on-delivery amount;
- PayPal (PayPal Europe S.à r.l. et Cie, S.C.A., Luxembourg) for PayPal payments: account or card details are seen only by PayPal;
- the bank for bank transfers, which sees what you write in the payment;
- technical providers: OVH (servers in the European Union), Aruba (email), Evo Sistemi di Cirone Simone (technical management of the website and the management system), appointed as data processors;
- newsletter delivery: the service we use to send it (currently Mailchimp by The Rocket Science Group LLC, United States);
- Google (Google Ireland Limited) for statistics, only with your consent;
- advisers and authorities when required by law (for example our accountant and the tax authorities).
We do not sell your data to anyone and we do not disclose it publicly.
Data outside the European Union
Some providers (Google, Mailchimp) may process data in the United States. They do so under the EU-US Data Privacy Framework, recognised as adequate by the European Commission in its decision of 10 July 2023, or under the standard contractual clauses approved by the Commission.
Your rights
You can ask at any time to access your data, correct it, delete it, restrict its processing, receive it in a readable format (portability) and object to processing based on legitimate interest (arts. 15-22 GDPR). Consent to the newsletter and to cookies can be withdrawn whenever you like: with the link at the bottom of every email and from “Cookie preferences” at the bottom of every page; withdrawal does not affect what was done before. Write to info@essepiuelle.it or to the certified email slsacluc@pec.it: we reply within one month.
If you believe your data are not being processed correctly you can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) or with the supervisory authority of your country.
Last updated: 3 November 2026.